Re-opening of Counter Services at ESD Putrajaya and MYXpats Centre

On Monday, 2 August 2021, the counter services at Expatriate Services Division (ESD), Putrajaya and MYXpats Centre at Mutiara Damansara will resume operation with minimal support for MYHelp appointments only.


On Tuesday, 3 August 2021, the Immigration Department of Malaysia will increase appointment slots.

You may reschedule your confirmed appointments from June and July 2021 (during the office closure period) by selecting the 'RESCHEDULE' option through MYHelp Appointment system.


The Immigration Department of Malaysia understands that some companies are facing challenges in getting an appointment slot for the endorsement before the expiry of the current pass.

Therefore, NEW/ RENEWAL applications for Professional Visit Pass (PVP), Residence-Pass Talent (RP-T), Employment Pass (EP) and its related passes, i.e Dependent Pass (DP)/ Long Term Social Visit Pass (LT-SVP) that have been APPROVED but not able to secure an appointment before the pass expiry date may proceed for endorsement without the requirement to apply for a SPECIAL PASS. Please take note that this moratorium is given until 31 December 2021. Any decisions or changes are at the discretion of the Immigration Department of Malaysia.

Please ensure you have all the appointments secured, and check whether you can secure them at MYXpats Centre at Mutiara Damansara.

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