The Chamber • Publications
Reskilling Team Management & Efficiency with Marie Tseng of Cultural Impact
CCIFM & Malaysian Dutch Business Council (MDBC) organized a workshop on Reskilling Team Management & Efficiency with our member, Marie Tseng of Cultural Impact.
Developing intercultural competences is no longer a ‘nice to have’, but a necessity. Research has shown that culturally savvy organizations perform better than their competitors. Investing in developing intercultural competences is a key component to building successful teams in Malaysia.
During this workshop participants were able to address their needs by touching topics such as cross-cultural competencies. The participants we given effective, practical tools on adapting faster to multicultural teams, they also learned on how to build a cohesive, efficient, and effective multicultural team.
At the end of the workshop participants were able to:
• comprehend the impact of cultures in the work place
• use a proven competence-based framework: Intercultural Readiness, to build intercultural competences
• decipher different cultural expectations and adapt their behaviors accordingly
• optimize their communication in a Malaysian context
• effectively handle challenging situations
Our trainer Marie specialises in cross cultural facilitation and diverse team coaching. The founder of a consultancy-procurement office in Taiwan and a cross cultural trainer with the Royal Tropical Institute (KIT) in the Netherlands, Marie has lived and worked in 8 different countries over the past 30 years (France, Taiwan, UK, Netherlands, Brazil, Malaysia, Singapore and Indonesia). Based in Kuala Lumpur since 2001, she has been working with teams from Asia, Europe and the US to enhance collaboration across cultures.
